Can I Cancel The Order If I Made A Mistake?

It depends on when you want to cancel. Our systems are highly automated and some orders go into production almost as soon as they are submitted, but typically you would have about 24 hours to change your mind. Once an order is actually in production it is too late to cancel and get a 100% refund.  We would need to charge our cost based on where we are in the production process.

Please contact us via email, phone (1-877-518-5187) or live chat (if available) to cancel your order and please include your order number so we can identify it in our system. Your email will be addressed promptly, but it would help to put “Cancel Order” in the subject line.

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